Thank you for choosing our services at rochdi-fm.net. We are committed to providing high-quality services to our customers. Please read this policy carefully to understand your rights and obligations regarding refunds for the services provided.
1. Eligibility for Refunds:
Refunds may be issued within [ 30 days] of the purchase date.
To be eligible for a refund, the service must not have been fully rendered or utilized.
Refunds will not be provided for services that have been fully rendered or for which significant work has been completed based on the client’s specifications.
2. Refund Process:
To request a refund, clients must submit a written request via email to [contact email].
The request must include the order number, a detailed explanation of the reason for the refund request, and any relevant documentation or evidence.
Our team will review the request and assess the eligibility for a refund based on the criteria outlined in this policy.
If the refund request is approved, the refund will be processed within [ 30 days] and credited back to the original method of payment.
3. Exceptions:
Certain services may have their own specific refund policies, which will be communicated to clients before the purchase.
Refunds will not be provided for services that have been customized or personalized according to the client’s specific requirements.
Fees paid for consultations, assessments, or initial planning phases are non-refundable.
4. Cancelled Orders:
Clients may cancel their service orders before any work has begun to be eligible for a full refund.
Once work has commenced, cancellations may still be accepted, but a partial refund may be issued based on the amount of work completed.
5. Contact Us:
If you have any questions or concerns about our refund policy or wish to initiate a refund request, please contact our customer service team at [contact email].
Our team will be happy to assist you and provide further guidance on the refund process.
6. Changes to the Refund Policy:
We reserve the right to modify or update our refund policy at any time without prior notice.
Any changes to the refund policy will be effective immediately upon posting on our website.
Effective Date:
